Frequently Asked Questions

Bizmitra is a distribution operations platform designed for businesses that use Tally. It helps distributors manage field sales, sales orders, collections, payment reminders, customer account visibility, and day-to-day operational workflows while keeping

Bizmitra offers a free 21 Days Trial period where users can explore the software without any limitations. after the expiry of the Trial period, user have to buy the subscriptions to use the software.

In case if you don't buy the subscrption or you don't renew the subscription, your data will be there. you still can access your old data on our website without any limitations. you can login any time and can access your old data. you will not able to c

HRM (Human Resource Management) software automates employee data management, attendance tracking, leave management, and payroll processing. It replaces spreadsheets and reduces manual errors.

Yes. Bizmitra HRM runs monthly payroll from each employee's pay heads, with draft, lock, and publish steps. It generates salary slips you can print or email, a salary register with Excel export, and can pay salaries through a payout gateway.

Yes. Employees mark attendance from the Bizmitra mobile app, which records their GPS location at check-in. Shift timings are used to work out late marks and overtime minutes.

Yes, as pay heads. Add earning and deduction heads such as PF, ESI, or professional tax to each employee's salary structure with a fixed monthly amount. Bizmitra does not calculate statutory deductions or prepare statutory returns.

Yes. With the Bizmitra employee app, employees can view payslips, apply for leaves, check leave balance, update their contact details, and submit expense claims — reducing HR workload significantly.

Partly. Salary paid through the payout gateway can be posted to Bizmitra accounting as a payment voucher, and approved expense claims are recorded as payments when they are reimbursed.

Bizmitra HRM is built for small and mid-sized teams. Pricing is plan-based, not per employee, so you don't pay extra as your team grows. Current plans and prices: bizmitra.io/in/pricing

Inventory management software helps businesses track stock levels, manage warehouses, monitor stock movements, and avoid stockouts or overstocking. It generates stock reports and works with your sales, purchase, and accounting records.

Yes, Bizmitra supports unlimited warehouses, branches, and storage locations. You can transfer stock between warehouses, view location-wise stock, assign users to specific warehouses, and consolidate reports across all locations.

Bizmitra tracks batches with manufacturing and expiry dates, so you can trace stock and catch expiring batches early. Serial-number tracking per unit is not available for stock items.

Yes. Bizmitra works with standard USB and Bluetooth barcode scanners at the billing counter, and you can store a barcode on each item and print barcode labels from Bizmitra.

Bizmitra values stock at weighted average cost, the same default method Tally uses: the year's opening value plus purchases, divided by the quantity. You can see stock value item by item.

You can set a reorder point for each item, and the stock summary report shows it and marks items at or below it as Low Stock. Bizmitra does not raise purchase orders automatically.

Yes, basic inventory features are included in all Bizmitra plans Please refer our pricing page https://bizmitra.io/in/pricing

e-Invoicing is the process of authenticating B2B invoices on the GST Invoice Registration Portal (IRP) to obtain a unique Invoice Reference Number (IRN) and QR code. The IRP digitally signs the invoice, making it legally valid and tamper-proof.

As of August 2023, GST-registered businesses with aggregate turnover above ₹5 crore in any financial year since 2017-18 must generate e-Invoices for B2B supplies, exports, and credit/debit notes. The threshold started at ₹500 crore.

Bizmitra integrates directly with the GST IRP portal via secure APIs. When you click e-Invoice on an invoice, Bizmitra validates the data, pushes it to the IRP, fetches the IRN and signed QR code, and embeds them in your invoice PDF.

IRN stands for Invoice Reference Number — a unique 64-character hash generated by the GST IRP portal for every authenticated e-Invoice. It serves as cryptographic proof that the invoice is registered with the government and cannot be altered.

Yes, an e-Invoice can be cancelled within 24 hours of generation through the IRP portal. After 24 hours, you must issue a credit note instead. Bizmitra provides a one-click cancel feature with reason tracking for invoices within the allowed window.

No. e-Invoicing is mandatory only for B2B supplies, exports, and credit/debit notes. B2C invoices are exempt, but if your turnover exceeds ₹500 crore, you must print a dynamic QR code on B2C invoices.

Non-compliance attracts a penalty of ₹10,000 per invoice or 100% of the tax due, whichever is higher. Additionally, invoices without IRN are considered invalid, and your customer cannot claim Input Tax Credit (ITC).

An E-Way Bill (EWB) is an electronic document required under GST for the movement of goods worth more than ₹50,000. It contains details of the consignor, consignee, goods, value, and transporter. EWB must be generated before the movement of goods begins.

An e-way bill is mandatory when moving goods worth more than ₹50,000 — for sale, stock transfer, sales return, job work, or any other reason. It applies to inter-state movements and most intra-state movements (state thresholds may vary).

EWB validity depends on the distance — 1 day for every 200 km (or part thereof) for normal cargo, and 1 day per 20 km for over-dimensional cargo. The validity starts from the moment Part B (vehicle details) is entered, not from generation time.

Yes, an E-Way Bill can be cancelled within 24 hours of generation if goods are not transported or if there's an error. After 24 hours, cancellation is not allowed and you must continue with the existing EWB or wait for it to expire.

Part A contains consignment details — invoice, value, GSTIN of supplier and recipient, HSN, etc. Part B contains transport details — vehicle number, transporter ID, mode of transport. Both parts must be filled before goods can move legally.

If an EWB expires for genuine reasons (breakdown, accident, natural calamity), its validity can be extended on the e-way bill portal. From Bizmitra you can update the vehicle in Part B after a breakdown or transshipment.

Generally no, but some exceptions exist. For inter-state movement of handicrafts, job work goods and certain notified items, an EWB is mandatory regardless of value.

CRM (Customer Relationship Management) software helps businesses manage interactions with customers and prospects. It tracks leads, deals, communication history, and follow-ups in one place, so your sales team can focus on closing.

Yes. Bizmitra CRM is purpose-built for Indian SMBs with simple workflows, affordable Please refer our pricing page to know the features among plans https://bizmitra.io/in/pricing

Not from the CRM. Bizmitra CRM emails leads, with signatures and open tracking. From the Bizmitra mobile app you can share invoice and quotation PDFs to WhatsApp through your phone's share sheet.

Yes. Create one or more pipelines with your own stages, such as Lead, Qualified, Proposal, Negotiation, and Won/Lost, and reorder them as your process changes. Move each lead to its next stage and see how many leads sit at each stage on the CRM dashboard.

Bizmitra CRM is part of Bizmitra ERP, so CRM, billing, inventory, and accounting share one login. If you use Tally separately, Bizmitra's two-way Tally sync keeps your billing and accounting data aligned with Tally.

The CRM itself runs in the Bizmitra web app. On the Bizmitra mobile app (Android and iOS) your field team can create quotations and sales orders and check stock and customer outstanding.

Most businesses are up and running within a few hours. Our team helps you set up your sales pipeline and train your team. White-glove onboarding is free with all paid plans.

EMI stands for Equated Monthly Installment. It is the fixed amount you pay each month to repay a loan over a chosen tenure. Each EMI consists of two parts — principal repayment and interest payment.

EMI is calculated using the formula: EMI = [P × R × (1+R)^N] / [(1+R)^N − 1], where P is the principal loan amount, R is the monthly interest rate (annual rate divided by 12 then by 100), and N is the loan tenure in months.

You can use this calculator for any type of loan including home loans, car loans, personal loans, business loans, education loans, and gold loans. The math works the same for all standard reducing-balance loans.

Three main factors affect your EMI: (1) Loan amount — higher principal means higher EMI, (2) Interest rate — higher rates increase EMI, and (3) Loan tenure — longer tenure reduces monthly EMI but increases total interest paid.

Yes, most banks allow loan prepayment. You can either reduce your EMI while keeping tenure same, or keep EMI same and reduce tenure. Some loans may have prepayment charges — check your loan agreement.

Yes, the Bizmitra EMI Calculator is 100% free to use. No registration, no signup, no hidden charges. Use it as often as you need.

India has five main GST slabs: 0%, 5%, 12%, 18%, and 28%. Some items attract additional cess on top of 28%. Essential items are mostly zero-rated or in the 5% slab, while luxury and sin goods fall in the 28% bracket.

Enter your product name, service description, or HSN/SAC code in the search box above. Bizmitra's GST Rate Finder will instantly show the applicable rate and HSN code for your item.

HSN (Harmonized System of Nomenclature) codes are used for goods, while SAC (Services Accounting Code) codes are used for services. Both are 4 to 8 digits long and help classify items uniformly under GST.

Yes, all rates are updated as per the latest GST Council notifications for the financial year 2025-26. We update the database whenever the government issues new circulars.

Absolutely. Many small businesses, accountants, and CAs use the Bizmitra GST Rate Finder daily for invoicing reference. For automated GST invoicing, try our full Bizmitra ERP software.

Yes, this tool is 100% free with no registration, no signup, and no usage limits. Bizmitra provides it as a free resource for the Indian business community.

HSN stands for Harmonized System of Nomenclature, a globally accepted product classification system developed by the World Customs Organization. India adopted HSN under GST to classify goods uniformly across all states and trade documents.

Yes. Businesses with turnover above ₹5 crore must mention 6-digit HSN codes on all B2B invoices. Businesses below ₹5 crore must use 4-digit HSN codes on B2B invoices. Failure to mention correct HSN can attract penalties.

HSN codes can be 4, 6, or 8 digits. Small businesses use 4 digits, larger businesses use 6 digits, and exporters/importers must use 8-digit HSN codes for customs and shipping documents.

Wrong HSN reporting can lead to penalties up to ₹25,000 under the GST Act, plus interest on any tax shortfall. It can also lead to mismatch issues in GSTR-1 and GSTR-2A reconciliation.

Yes, you can use it for reference. However, for export documentation you'll need 8-digit HSN codes which match the ITC-HS classification used by Indian customs.

Wholesale distribution ERP software helps distributors and wholesalers manage multi-location inventory, salesman orders, customer credit, GST billing, and supply chain operations from one platform — replacing spreadsheets and paper books.

Yes. With the Bizmitra mobile app your field salesmen can take sales orders, check live stock, view customer outstanding, and record receipts — directly from the customer's shop. Orders reach the office system as soon as they are saved.

Bizmitra does not set credit limits. You can record credit days for each customer and see bill-wise outstanding with ageing in the outstanding report.

Yes, in two ways. Give each customer a default discount that is applied when you bill them, and, if you use the customer portal, turn on per-customer pricing to store negotiated per-product prices for that customer's portal orders.

Bizmitra has no free-goods schemes (buy X get Y). It supports item-level percentage discounts on bills and a default discount per customer.

Yes. From the Bizmitra mobile app, share the invoice PDF to WhatsApp through your phone's share sheet, and send payment reminders on WhatsApp from your own phone.

Retail POS (Point of Sale) software helps shops and stores process customer transactions, manage inventory, track sales, and handle GST billing from a single integrated system. It replaces manual cash counters and standalone billing machines.

No. Bizmitra is cloud software, so billing needs an internet connection.

Yes. Set up each store as a godown, see stock godown by godown, move stock between them with a stock journal, and limit each user role to its own godowns.

Yes. Bizmitra works with standard USB and Bluetooth barcode scanners and prints bills on thermal receipt printers. Setup takes a few minutes.

No. Bizmitra has no loyalty points or campaign tools. You can record customers on bills and see what each customer buys in the sales register.

Bizmitra runs on any Windows/Mac/Linux PC, Android tablet, or even mobile phone. You can use existing hardware — just add a barcode scanner and receipt printer if needed. No expensive POS terminals required.

Trading business ERP software helps importers, exporters, wholesalers, and traders manage purchase and sales orders, multi-warehouse inventory, customer and vendor ledgers, GST compliance, and accounting in one platform.

Yes. Bizmitra supports multi-currency transactions at exchange rates you maintain, ledgers in foreign and base currency, and customs, freight, and clearing charges added to the purchase invoice as extra ledgers. Used by traders in India and the GCC.

Yes. Real-time customer and vendor ledgers, bill-wise outstanding with ageing, automatic payment reminders by email, and ledger statements you can export to PDF or Excel and share. You always know who owes you what.

Absolutely. Bizmitra is purpose-built for Indian SMBs. More details you can get from our pricing page: https://bizmitra.io/in/pricing

Yes. Bizmitra has two-way sync with both Tally ERP 9 and TallyPrime. Many of our trading customers use Bizmitra as the operational frontend (quotes, orders, billing, inventory) and keep accounts in Tally — best of both worlds.

Yes. Bizmitra supports multiple godowns with godown-wise stock, transfers between godowns through a stock journal, and role-wise godown access. Used by traders with branches across India and the GCC.

Textile ERP software helps fabric mills, garment businesses, and textile traders manage stock across godowns, batch or lot numbers, sales and purchase orders, GST billing, and accounting in one platform.

Yes. Turn on batch tracking for an item to record stock by batch or lot number, with manufacturing and expiry dates where you need them.

Yes. Create godowns for finished goods, raw fabric, accessories, and packaging, see godown-wise stock, and move stock between godowns with a stock journal.

Yes. Create the GST invoice in Bizmitra and generate its e-invoice (IRN and QR code) and e-way bill from the invoice.

Set the HSN code and GST rate on each item, and Bizmitra calculates CGST and SGST, or IGST, on every invoice.

Absolutely. Bizmitra is built for Indian SMBs. Even a small fabric trader with 2-3 employees gets full ERP capabilities at an affordable price.

Service business ERP software helps service providers manage quotations, job sheets, billing, payments, and customer outstanding in one platform — replacing scattered spreadsheets and standalone tools.

Yes. In the Bizmitra mobile app, convert a quotation into a sales order without re-entering the items.

Yes. Open a job sheet for each job, log every technician visit with date, time in and out, and status, record parts and labour charges, and close the job when it is done.

Yes. Record the parts used on each job sheet by part code. The part cost, labour, and transport charges add up to the job total.

Yes. Track outstanding with ageing, send payment reminders by email, or from the Bizmitra mobile app on WhatsApp or SMS, and share online payment links for invoices.

Absolutely. Bizmitra is built for Indian SMBs Please refer our pricing page https://bizmitra.io/in/pricing

Manufacturing ERP software helps manufacturers manage Bill of Materials (BOM), production entries, raw material inventory, finished goods, costing, and GST billing — all in one integrated system that replaces spreadsheets and standalone tools.

Yes. Define a BOM for each finished product with its raw materials and quantities, by-products or scrap, and additional costs such as labour or power.

Use the manufacturing journal. Pick the finished product and quantity; Bizmitra loads its BOM, consumes the raw materials, adds the finished goods and by-products to stock, and flags any shortage before you post. Journals can be saved as drafts.

Yes. Each manufacturing journal works out cost per unit: raw material cost plus additional costs such as labour and overheads, less the value of by-products.

Yes. Bizmitra has two-way sync with both Tally ERP 9 and TallyPrime. Use Bizmitra as your operational frontend (inventory, billing) while Tally handles accounting — many of our customers use it this way.

Auto parts ERP software helps spare parts dealers, distributors, and garages manage multi-brand inventory, part numbers, customer orders, GST billing, and accounting in one platform — replacing manual registers and standalone billing tools.

Yes. Search parts by part number, name, alias, or barcode across thousands of SKUs.

Yes. Manage parts for multiple vehicle brands — Tata, Mahindra, Maruti, Hyundai, Bajaj, TVS, Hero, Honda, Yamaha and more — all in one system, grouped by category and stock group.

Yes. Open any part's monthly movement and stock statement to see which parts aren't selling, so you can liquidate dead stock and free up working capital.

Yes. Bizmitra tracks credit accounts for garages, workshops, and fleet customers with credit days, outstanding ageing, ledger statements, and payment reminders.

Absolutely. Bizmitra works for retail counter shops, wholesale distributors, and combined retail-wholesale businesses. You can give garages and sub-dealers their own default discount.

Absolutely not. Bizmitra is designed for business owners — not accountants. The interface is simple, guided, and requires zero accounting background. If you can fill a form, you can use Bizmitra.

Yes. Bizmitra is fully GST compliant. It automatically calculates CGST, SGST, IGST, and generates GST-ready invoices in the correct format as per Government of India guidelines.

Yes! Bizmitra works seamlessly on mobile and desktop. Access your invoices, inventory, and customer data from any device, anywhere. Your data syncs in real-time across all devices.

The free trial gives you full access to all Bizmitra Premium features — unlimited invoices, inventory, mobile access, WhatsApp sharing, and support. No credit card required. Pay only when you are satisfied.

Tally is an excellent accounting system, but many distributors also need tools for field sales, order booking, collections tracking, customer account visibility, and operational control. Bizmitra extends Tally by providing these distribution-focused capab

es. Sales representatives can create sales orders directly from the Bizmitra mobile app while visiting customers. They can access customer information, view outstanding balances (subject to permissions), and submit orders in real time, allowing the office

Bizmitra synchronizes business data with Tally through a secure connector. Products, customers, ledgers, orders, and other operational data can be exchanged between Bizmitra and Tally, helping businesses avoid duplicate data entry and maintain consistency

No. Bizmitra is designed to work alongside Tally, not replace it. Tally continues to handle accounting, compliance, and financial records, while Bizmitra provides the operational layer for field sales, order management, collections tracking, payment remin

Simply fill out the demo request form with your contact details and preferred schedule. Our team will contact you to confirm the session.

Bizmitra is a distribution operations platform that integrates with Tally and helps distributors manage field sales, collections, inventory visibility, payment reminders and sales orders.

Bizmitra is a distribution operations platform that integrates with Tally and helps distributors manage field sales, collections, inventory visibility, payment reminders and sales orders.

Bizmitra Connect is integration infrastructure for Tally: a REST API plus a secure desktop connector that syncs invoices, vouchers, and company data between your application and Tally, so you can ship a Tally integration in days, not months.

Yes. Create a free developer account, grab the Postman collection and sample payloads, and validate your integration against a real test environment — no subscription required.

The connector is a lightweight desktop agent that runs alongside Tally. It establishes an encrypted channel, handles XML generation and voucher tracking, and exchanges data with your application over the REST API. You never touch raw Tally XML.

Invoices, sales orders, masters (ledgers, stock items and more) and companies. Push them into Tally, and pull Tally-originated vouchers back with a simple poll → fetch → acknowledge loop (the Pull API).

Register for a developer account, create an application in the developer portal, and generate API credentials. Keys can be rotated or revoked at any time from the portal.

Bizmitra Tally Connector is a desktop application that securely connects Tally Prime with your web application, ERP, CRM, eCommerce platform, or mobile app. It enables real-time two-way synchronization through a single API, allowing you to create, update,

Bizmitra Connect currently supports Tally Prime 2.1 and above. Once the connector is installed on the customer's computer, your application can securely communicate with Tally through the Bizmitra Connect API. New Tally versions are continuously evaluated

White-label branding is available to developers, subject to approval by Drushtant Infoweb Pvt. Ltd. and acceptance of the applicable white-label terms and conditions

The Bizmitra Connect API supports real-time two-way operations, including: Create vouchers Update existing vouchers Cancel vouchers Delete vouchers (where supported) Retrieve voucher information Track voucher GUIDs and synchronization status Rece

Yes. The connector establishes a secure connection between your application and the customer's Tally installation. Every customer connects using a unique pairing process, and all API requests are authenticated before they reach the local Tally instance. T

Yes. The Bizmitra Developer Portal provides a centralized dashboard where you can monitor every connected customer. You can view connector status, live Tally availability, synchronization history, request logs, audit logs, and API activity from a single i

Bizmitra Connect is designed for: SaaS application developers ERP software companies CRM developers Inventory management software vendors eCommerce platforms Tally implementation partners System integrators Software consultants If your applic

No. Bizmitra Connect is an integration platform. Tally is the first connector and is live today; QuickBooks is in progress, and the same API is built to add more business platforms over time.

No. You work with one REST API in plain JSON. The connector generates the Tally XML for you, so you never write, read or maintain XML — and there is no TDL or ODBC to set up.

Yes. White-label is available to every developer account — set your app name, logo, icon, colours and a branded installer, so your customers see your product, not Bizmitra.

Tally is live with real two-way sync. QuickBooks is in progress. We name only what is real — other platforms are directions we are exploring, driven by what developers ask for.

The connector runs next to Tally and dials out over an encrypted channel, so Tally never needs an open inbound port. Pairing is one-time per machine.

Create a free developer account, generate sandbox API keys, and test against a real sandbox with the ready-made Postman collection — no subscription to start.

Yes. Create, edit and cancel Tally vouchers from your web or mobile app in real time — no manual exports and no batch jobs.

No. A secure connector runs next to Tally and dials out over an encrypted channel, so Tally needs no inbound internet port.

Yes. The full voucher lifecycle is supported — create, edit and cancel — with GUID and key tracking so you can reconcile and update cleanly later.

Yes. Bind each customer to the right Tally company; one account serves many customers, fully isolated and secure.

Manual export drifts and creates duplicates; TDL is Tally-side scripting you have to build and maintain. Bizmitra keeps your software and Tally in sync automatically through a secure connector and one API — no XML, no TDL.

Yes. The connector and installer can carry your app name, logo, icon and colours. White-label is available to every developer account.

Tally itself speaks XML over a local HTTP port. Bizmitra Connect puts a modern REST API in front of that: you call JSON endpoints and the connector handles the Tally XML on the customer’s machine.

No. You send and receive JSON. The connector generates and parses the Tally XML for you.

Yes. You can push invoices, orders and masters into Tally, and pull Tally-originated vouchers back via the Pull API.

A developer account and sandbox are free. You can validate your full flow before going to production.

JSON over HTTPS. You never construct or parse Tally XML.

A Bearer token of the form KEY_ID:SECRET, plus an X-Bizmitra-Company header on company-scoped calls.

Yes — the portal generates a Postman v2.1 collection of every endpoint you can access.

Yes. You work entirely in JSON. The connector generates and parses all Tally XML for you.

Send a single GST rate; the connector splits it into CGST/SGST/IGST as appropriate.

No. There is no TDL and no ODBC to set up.

No. The connector dials out over an encrypted channel; Tally needs no inbound port.

As many as you need — pairing is account-wide and one account can manage many connectors across many customers.

Yes. The connector and installer support your name, logo, icon and colours.

Yes. You integrate the API once; each customer pairs their own connector, and you manage them all from one portal.

Invoices, sales orders and masters into Tally, and Tally-originated vouchers back out via the Pull API.

Yes — versioned API, sandbox and production keys, encrypted connector, audit logs and monitoring are built in.

Poll the list endpoint for pending vouchers, fetch the full record by id, then call acknowledge to mark them consumed. Acknowledging is idempotent.

Webhooks are on the roadmap. Today, two-way sync uses the Pull API’s poll → fetch → acknowledge loop, which needs no public endpoint on your side.

Yes — both invoices and sales orders are supported in both directions.

Yes — branding is available to every developer account. Set your name, logo, icon and colours and generate a branded installer.

No. There is no desktop development, code-signing or update plumbing for you to build or maintain.

No. The connector and installer carry your brand; Bizmitra is the infrastructure behind the scenes.

Yes. Bizmitra works as a mobile invoicing and field-sales layer for businesses using TallyPrime. Your team creates invoices on mobile and the vouchers sync back to Tally.

No. Tally remains your accounting system. Bizmitra extends Tally to mobile users, field sales teams, van sales teams, and branch users.

Yes. Bizmitra supports thermal POS printing through handheld Bluetooth printers. Salesmen can also share invoices on WhatsApp.

Yes. Masters such as customers, items, prices, and batches can flow from Tally to Bizmitra, while invoices and vouchers can sync back to Tally.

Yes. Bizmitra supports user-based access control, so salesmen can be restricted to their own invoices, customers, and permitted reports.

No. Bizmitra is an independent software provider. Tally is a trademark of its respective owner. Bizmitra provides compatibility with Tally; it is not endorsed or sponsored by Tally.

Tally does not ship an official mobile app for field invoicing. Bizmitra connects to your Tally in real time so your team can create sales invoices from mobile, and every voucher syncs back to Tally automatically.

No. Bizmitra is a 100% cloud software so, it works in online mode where internet connectivity must be available.

No. Bizmitra has no GPS tracking of field staff. It focuses on the work — invoices, receivables and reports — not surveillance.

No. There is no device-based license. Field staff can log in from any phone — if a device is lost or replaced, work continues from the next one.

Masters (customers, items, batches, prices) flow down from Tally to the mobile app, and every invoice raised in the field flows straight back into Tally in real time. One entry, one source of truth — no duplicate data entry at head office.

Tally does not ship an official mobile app for field invoicing. Bizmitra connects to your Tally in real time so your team can create sales invoices from mobile, and every voucher syncs back to Tally automatically.

Yes. Bizmitra prints thermal POS invoices through handheld Bluetooth printers, and can also share the invoice on WhatsApp instantly.

No. Bizmitra has no GPS tracking of field staff. It focuses on the work — invoices, receivables and reports — not surveillance.

No. There is no device-based license. Field staff can log in from any phone — if a device is lost or replaced, work continues from the next one.

Masters (customers, items, batches, prices) flow down from Tally to the mobile app, and every invoice raised in the field flows straight back into Tally in real time. One entry, one source of truth — no duplicate data entry at head office.

Bizmitra CX is a white-label customer support helpdesk from Bizmitra. Businesses use it to capture, route, and resolve support tickets from email and a self-service customer portal — all under their own brand. It runs on the same Bizmitra platform as Bizm

Businesses that want a professional, branded support desk without building one themselves — distributors, multi-brand companies, and agencies that need to offer customers a self-managed support portal on their own domain.

Yes. On paid plans you can run the helpdesk under your own brand and custom domain, with the "Powered by Bizmitra" badge removed, so customers see your identity end to end.

Most helpdesks brand themselves to your customers and sit apart from your business systems. Bizmitra CX is white-label and multi-tenant, and it is part of the Bizmitra ecosystem — so if you already run Bizmitra ERP, support lives alongside your billing an

Yes. Bizmitra CX shares the same login, account, and billing as the rest of the Bizmitra platform, and your CX subscription is managed from the same place as your other Bizmitra products.

You can capture tickets from email — including automatic email-to-ticket conversion when configured — and from a self-service customer portal. Everything is routed and tracked in one dashboard with built-in analytics and reporting.

Bizmitra CX starts with a free 30-day trial that needs no credit card and includes 50 tickets a month for one user. Paid plans add more tickets and users, custom branding, white labeling, and custom domain support. Current plans and prices are shown in th

Bizmitra CX runs on the multi-tenant Bizmitra platform, which isolates each business in its own workspace. Data is hosted in India and handled under Bizmitra's published privacy policy and terms of use.

Call GET /v1/companies/{id}/health. Its tally_status field reports one of four states — running, not_running, reconnecting or unreachable — so your app can check before it syncs and tell the user to open Tally when it is closed. tally_running is the boole

The health endpoint returns connector_online plus a tally_status of unreachable when the connector is offline, the machine is asleep, or the bridge is unavailable. It always returns HTTP 200 with a usable state, so an offline connector is an answer you ca

The same health response carries company_status: company_linked (correct company loaded and bound), no_company_loaded (Tally running but no company open), company_unavailable (known but not reachable) or company_not_linked (not bound to this connector). S

Because the push was sent without knowing the connector state. Call GET /v1/companies/{id}/health first and only push when tally_running and company_linked are both true; otherwise show the state to your user. That turns a silent failure into an actionabl

Preflight with GET /v1/companies/{id}/health. If tally_running and company_linked are true, push the invoice; otherwise surface tally_status / company_status to the user and retry. The endpoint is unmetered, so calling it before every push is fine.

Not yet — status webhooks are on the roadmap. Today you poll GET /v1/companies/{id}/health on an interval that suits your latency needs, or check it just before each push. We name only what is real, so this page will change the day webhooks ship.