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Legal Center

Everything about how Bizmitra operates — the terms you agree to, how we handle data, and the policies that protect you.

Terms2 Privacy4 Data Processing1 Billing1 AI1 Compliance1

Terms

The core terms you agree to when using Bizmitra.

Acceptable Use Policy

Use restrictions applying to Bizmitra services, APIs, the Connector and the public AI chat.

For Customers Informational

v2.0 · updated Sep 6, 2026

Online Terms of Service

Terms for self-service and online business use of Bizmitra.

For Customers Acceptance required

v2.0 · updated Sep 6, 2026

Privacy

What personal data we collect, why, how long we keep it, and your rights.

Cookie Policy

Cookies, local storage, consent choices and public-site measurement.

For Customers Informational

v2.0 · updated Sep 6, 2026

Privacy Notice

Base privacy notice for Bizmitra ERP, CRM, Workforce, websites, developer services and public AI chat.

For Customers Informational

v2.0 · updated Sep 6, 2026

Regional Privacy Supplements

Jurisdiction-specific additions to the Privacy Notice for India, the GCC, Malawi, Bangladesh, Nepal and the EEA/UK.

For Customers Informational

v2.0 · updated Sep 6, 2026

Workforce Employee Privacy Notice

For employees whose employer uses Bizmitra Workforce — what is in your record, where it is stored, and who to ask about...

For Employees Informational

v2.0 · updated Sep 6, 2026

Data Processing

How Bizmitra processes personal data on your behalf as a processor.

Data Processing Addendum

Processor terms, the Workforce schedule and the international-transfer schedules.

For Customers Acceptance required

v2.0 · updated Sep 6, 2026

Billing

Fees, payments, refunds, and cancellation.

Refund & Cancellation Policy

When and how refunds and cancellations apply.

For Customers Informational

v2026.07.13-draft · updated Jul 23, 2026

AI

How Bizmitra AI works and handles your data.

Public AI Chat Terms & Privacy Notice

How the guest AI chat works, where your messages are processed, and what not to type into it.

For Customers Informational

v2.0 · updated Sep 6, 2026

Compliance

Regulatory posture and compliance statements.

Subprocessor & Data Location List

The providers Bizmitra relies on, what each one processes, and where that processing happens.

For Customers Informational

v2.0 · updated Sep 6, 2026