Policy

Refund & Cancellation

Simple, fair refund policies designed around your confidence in Bizmitra.

Full Refund
Within 180 days
Request within 180 days of payment and receive a complete refund — no questions asked.
Pro-Rata Refund
After 180 days
Refund is calculated for the unused period or remaining months of your subscription.

Purchased Directly from Drushtant Infoweb?

The refund policies above apply to all subscriptions purchased directly from Drushtant Infoweb Pvt. Ltd. through our website or app.

Purchased via an Authorised Partner?

If you subscribed to Bizmitra through one of our authorised partners, please email us at support@bizmitra.io and we will guide you through the process. Your refund will ultimately be processed by the respective partner.

Mode of Refund

All refunds are transferred online directly to your bank account. You will need to provide your bank details when requesting a refund.

Refund Process Time

Once your refund request is approved by our team, the refund will be processed within 48–72 working hours and credited to your specified bank account.

How to Claim a Refund

Send an email to support@bizmitra.io with the following details. Once we verify your information, the necessary action will be taken promptly.

1 Registered Email ID
2 Order ID / Transaction ID
3 Reason for Refund
4 Bank Details — Account Holder Name, Account Number, IFSC Code, Bank Name
5 Contact Number (with country code)

Ready to raise a refund request?

Our support team typically responds within one business day.

Email support@bizmitra.io
Bizmitra Assistant