Your accountant carries on working in TallyPrime. Everyone else — counter, warehouse, field team, collections — works in Bizmitra, on the web and on Android and iOS.
This page sets out exactly which workflows run alongside your existing Tally setup, how an implementation is sequenced, where your data is processed, and which part of the work is yours and which is ours. No surprises after the order form.
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Bizmitra does not replace TallyPrime. It takes over the work that happens before an entry reaches Tally — the invoice at the counter, the order taken on a customer visit, the stock that leaves the warehouse, the payment collected on the road — and hands the result to Tally rather than asking anyone to key it twice.
Raise the document where it happens.
One live stock position instead of yesterday's spreadsheet.
The follow-up list your sales team can actually work from.
Attendance, leave and payslip access for staff who are not sitting at a desk, with the employee-facing records kept separate from your books.
VAT and local document requirements are configured during onboarding against your own registration and document rules, rather than assumed from another customer's setup. Confirm your specific requirements with us during the demo.
The separate Bizmitra Connector App is an offering for software developers integrating their own products with Tally. It is not what Bizmitra ERP customers use, and it is not part of ERP plans.
Nothing here is a surprise on week three. Each step has an owner, and go-live happens after your own reconciliation signs off — not before.
We walk through what your business does today, document by document: who raises an invoice, where stock is counted, how collections are chased, how many companies and branches are in scope. This is where we also say plainly which of your workflows Bizmitra does not cover.
Bizmitra + your teamEach TallyPrime company is mapped to its Bizmitra company, and the chart of accounts, masters and price lists that will cross the link are agreed. Multi-company groups decide here which entities are in the first phase.
Bizmitra + your accounts teamThe Bizmitra TDL add-on is loaded into your TallyPrime and the pairing is established and tested. Your IT contact owns the machine, the Tally installation and the network path; we own the configuration on both ends.
Your IT + BizmitraA controlled set of real documents — a few invoices, a receipt, a stock movement — is synced end to end so you can see what lands in Tally before anyone's live data depends on it.
Bizmitra, verified by youYour accounts team checks the synced documents against Tally: ledgers hit, tax treatment, stock effect, outstanding. Differences are worked through until the two agree. This is the step that earns the trust, so we do not compress it.
Your accounts team, with BizmitraA defined pilot — one branch, one company or one sales route — runs for an agreed period on live work. You sign off on what you have seen, in writing, before the rollout widens.
YouRemaining users and companies are brought on, your team is trained on the screens they actually use, and the project moves from the implementation lead to day-to-day support with a named escalation path.
Bizmitra + your teamThis is the question GCC buyers ask first, so here is the scope as published in our own legal documents — not a marketing paraphrase of it.
The standard Bizmitra ERP and CRM production database and its ordinary backups are hosted in Mumbai, India, on Akamai Connected Cloud (Linode). Your ledgers, invoices, stock, customers and suppliers live there. Tally-synchronised information is processed on your instructions, as your processor.
Specific services run on Hetzner infrastructure in Germany: the Bizmitra AI assistant and public AI chat, the limited sales-forecast summary metrics (month, year and total sales), and the connector and notification services. AI model inference additionally involves OpenAI in its published processing locations and is consent-gated.
Processing falls under Law No. 30 of 2018 and its implementing decisions. India is included in Bahrain's current Order No. 42 of 2022 list of countries to which a controller may transfer personal data without prior Authority authorisation under that Order. Your other obligations as controller — lawful basis, notices, security, special categories — remain yours.
Where Law No. 13 of 2016 on Personal Data Privacy Protection applies, you are the controller: the lawful purpose and basis, the notices and consents, security and any special-data permits are yours. Bizmitra processes on your instructions and assists with rights and security obligations under the Data Processing Agreement.
Read it for yourself: the Privacy Notice, the published sub-processor list, the Trust & Security centre, and the Data Processing Agreement and regional privacy supplements in the Bizmitra Legal Centre. This page describes how the service works; it is not legal advice, and your counsel should review the DPA for your own position.
Most implementations go wrong in the gaps between teams. These are the gaps, named.
| Area | Bizmitra | Your IT | Your accounts team |
|---|---|---|---|
| Tally machine & network | Specifies what is needed; tests the connection | Provides and maintains the Windows machine, the TallyPrime installation, internet and access | — |
| TDL add-on & pairing | Supplies the add-on and configures the pairing | Installs it in Tally and keeps it in place after Tally updates | Confirms which Tally company is paired |
| Masters & chart of accounts | Maps and imports; flags conflicts | — | Owns correctness — ledgers, groups, tax setup, price lists |
| Sample sync & reconciliation | Runs the sync, investigates differences | — | Verifies the result against Tally and raises what does not match |
| Pilot sign-off | Presents what was tested | — | Signs off, in writing, before rollout widens |
| Users & training | Trains on the screens each role uses | Device and account hygiene | Confirms who gets access to which company |
| After go-live | Support, investigation, fixes | Keeps the Tally machine reachable | Runs the sync from Tally; reports anything that looks wrong |
Specific response times or uptime commitments apply only where they are written into your order form or a signed service-level agreement. We would rather state that than imply a number this page cannot honour.
A worked illustration of a shape we are often asked about. It is constructed to explain the mechanics; it does not describe any identified customer, and no figures here are taken from one.
Your own structure — companies, branches, users, which entities go first — is established in the discovery call, because it changes both the implementation sequence and the plan you need.
Tell us what you run today and we will come back within one business day. A demo is a live walkthrough against a setup like yours — including the Tally link, if that is what you want to see. A quotation needs the company, branch and user counts, which is why the form asks for them.
If the honest answer is that Bizmitra does not fit your workflow, we would rather say so on the call than three weeks into an implementation.
🔒 Your details are used to arrange the demo or quotation. Nothing else.
No. For most customers the two run side by side: TallyPrime stays the accounting system of record your accountant works in, and Bizmitra runs the operating side — invoicing, orders, stock, collections, CRM and HR. Masters flow from Tally to Bizmitra in real time, and vouchers raised in Bizmitra reach Tally when the sync is run from inside Tally. Businesses that do not use Tally at all can run Bizmitra on its own.
Bizmitra ERP syncs with TallyPrime through the Bizmitra TDL/TCP API. A Bizmitra TDL add-on is loaded into your own TallyPrime and the Tally company is paired with the matching Bizmitra company; that pairing decides which books the data lands in. The Bizmitra Connector App is a separate offering for software developers integrating their own applications with Tally, and is not part of Bizmitra ERP.
TallyPrime on your own Windows machine with the Bizmitra TDL add-on loaded, the Tally company that should be paired, a working internet connection, and someone from your accounts team who can run the sync from inside Tally. Tally has to be running and reachable at the moment data is exchanged. An invoice saved in Bizmitra should be treated as posted to Tally only after the synchronisation has succeeded.
The standard Bizmitra ERP/CRM production database and its ordinary backups are hosted in Mumbai, India, on Akamai Connected Cloud (Linode). Specific functions run on Hetzner infrastructure in Germany: the AI assistant and public AI chat, the sales-forecast summary metrics, and the connector and notification services. AI model inference additionally involves OpenAI in its published processing locations and is consent-gated. The current list is published on our sub-processors page and in the Privacy Notice.
Bahrain processing falls under Law No. 30 of 2018 and its implementing decisions. India is included in Bahrain's current Order No. 42 of 2022 list of countries to which a controller may transfer personal data without prior Authority authorisation under that Order. That does not remove your other obligations as controller — lawful basis, notices to your own customers and employees, security and special-category rules remain yours. The Bizmitra Data Processing Agreement covers the processor side. Please read it with your own counsel rather than treating this page as legal advice.
Where Qatar Law No. 13 of 2016 on Personal Data Privacy Protection applies, you remain the controller and are responsible for the lawful purpose and basis, the required notices and consents, security, and any special-data permits. Bizmitra processes your data on your instructions as processor and assists with rights and security obligations under the Data Processing Agreement.
It depends on your data — masters, opening balances, item and price lists, how many companies and branches are in scope, and whether Tally sync is part of it. We scope that with you in the discovery call instead of quoting a fixed number, and the pilot has to be signed off on your own reconciled data before go-live.
Bizmitra configures the companies, runs the sample transaction sync and leads the reconciliation. Your IT contact installs the TDL add-on in Tally and keeps the Tally machine and internet reachable. Your accounts team confirms the chart of accounts and masters, and signs off the pilot reconciliation. Nothing goes live until that sign-off.
Day-to-day questions go to Bizmitra support, which operates Monday to Saturday, 9:00 am to 6:00 pm IST. Anything that is not moving escalates to the implementation lead who ran your project, and then to engineering if it turns out to be a product defect. Sync failures are visible to you inside Bizmitra rather than something you discover at month end. Specific response or uptime commitments are not implied by this page — they apply only where they are written into your order form or a signed service-level agreement.
Yes. Each Bizmitra company is paired with its own TallyPrime company, and users are given access only to the companies they work in. Multi-company deployments are common; the number of companies, branches and users in scope is part of what the discovery call establishes, because it affects both the implementation sequence and the plan you need.
One call to see it against a setup like yours — and a straight answer on scope, sequence and price.
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